Shipping policy

Glowable Website Q&A

Q:  When will my order be dispatched?

We aim to have all orders shipped the same day if placed before 1pm (AEST) Monday-Friday. Orders placed on weekends or public holidays will ship the next business day. Please note that during sale times, our dispatch time may extend to 1-3 business days. 

Q: How do I track my order?

Your tracking number will be sent to your email once it has been shipped. If you do not receive this number, please contact our customer care team on hello@glowable.com.au. Be sure to check your spam folder to.          

Q: How much is delivery?

Domestic Australian: Standard shipping is free and express shipping is $15.

Q: Do you deliver worldwide?

We do not currently deliver internationally (other than New Zealand) but stay tuned!

Q: How long will my order take to get to me?

Australian Domestic Shipping:

Express Shipping: 1-3 business days after dispatch.

Standard Shipping: 2-6 business days after dispatch.

Q: What if I put in my address wrong?

Please contact our customer care team as soon as possible if you have entered the wrong address. We are unable to assist you once your order has been processed. If your purchase is returned to us and we are not at fault, you will be required to pay for the further shipping fee.