FREQUENTLY ASKED QUESTIONS
Got questions? We’ve got answers!
When will my order be dispatched?
We aim to have all orders shipped the same day if placed before 1pm (AEST) Monday-Friday. Please note that during sale periods, our dispatch time may extend to 1-3 business days.
How do I track my order
You will receive a shipping confirmation & tracking link by email when we have processed your order.
How much is delivery?
Domestic Australian: Standard shipping $10 and express shipping is $15. Free shipping when you spend over $99.
Do you deliver worldwide?
We do not currently only ship to Australia & New Zealand - but stay tuned!
How long will my order take to get to me?
Australian Domestic Shipping:
Express Shipping: 1-3 business days after dispatch.
Standard Shipping: 2-6 business days after dispatch.
What if I put my address in wrong?
Please contact our customer care team as soon as possible if you have entered the wrong address. We are unable to assist you after your order has been processed. If your purchase is returned to us and we are not at fault, you will be required to pay for the further shipping fee.
How many times a day do I need to take Adapt?
Adapt is a ‘once a day’ formula designed to be taken every morning with breakfast
How long will it take before I start to notice the effects of Adapt?
Most people start to experience noticeable positive effects in the first week
What do you use to sweeten Adapt?
Adapt is sweetened with Stevia and all natural pineapple and coconut flavouring with no bitter aftertaste.
I’ve taken magnesium supplements before which upset my stomach - will Adapt cause diarrhoea?
No, unlike most magnesium supplements which contain Magnesium Citrate, Adapt contains Magnesium Glycinate, a highly absorbable & gentle form of magnesium which does not cause diarrhoea or cramping
Why does Adapt contain 5-MTHF instead of Folic Acid?
Folic acid is a synthetic form of vitamin B9 which can mask symptoms of vitamin B12 deficiency, and is also problematic for those with MTHFR gene variations (approximately 40% of the population). 5-MTHF is a natural form of folate that is readily absorbed and utilised by the body and removes the many potential negative impacts of folic acid.
Is it safe to take Adapt during pregnancy and breastfeeding?
We always recommend to consult your own health professional before starting any supplements during pregnancy and breastfeeding. Please refer to this statement by the American Herbal Pharmacopeia for safety information about using Ashwagandha during pregnancy.
Is Glowable an Australian company?
Yes, we are proudly owned, formulated and manufactured in Australia.




